| Core Units | ||
| BSBOHS201A | Participate in OHS processes | |
| Elective Units | ||
| Customer Service | ||
| BSBCUS301A | Deliver and monitor a service to customers | |
| Financial Administration | ||
| BSBFIA301A | Maintain financial records | |
| Information Management | ||
| BSBINM301A | Organise workplace information | |
| Innovation | ||
| BSBINN301A | Promote innovation in a team environment | |
| IT Use | ||
| BSBITU301A | Create and use databases | |
| BSBITU302A | Create electronic presentations | |
| BSBITU303A | Design and produce text documents | |
| BSBITU304A | Produce spreadsheets | |
| BSBITU203A | Communicate electronically | |
| Workplace Effectiveness | ||
| BSBFLM303C | Contribute to effective workplace relationships | |
| Writing | ||
| BSBWRT301A | Write simple documents | |
| SRSA Elective Units | |
| BSBITU101A | Operate a personal computer |
| BSBITU307A | Develop keyboarding speed and accuracy |
| BSBITU201A | Produce simple word processed documents |
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