| Course Code: SIT40207
CRICOS Code: 049320B Duration: 9 Months Intake: February, July, October |
|
Descriptor
This qualification provides the skills and knowledge for an individual to be competent in a broad range of highly-developed technical tourism sales and marketing, operational or tour delivery skills. The qualification allows for multi-skilling or for specialisation in a limited range of skills that specifically relate to either tourism operations or marketing coordination.
Work would be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered or a combination of both. The field includes any destination, local or regional area, tourist precinct, site, attraction or onboard form of transportation.
The qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Job roles
Individuals with this qualification are able to work in any sector of the tourism industry as senior personnel or supervisors. Tourism industry senior personnel will often specialise in certain fields; most often in operational functions or marketing roles. In the retail travel sector, personnel often specialise in corporate or leisure travel.
Possible job titles for the operations specialisation include:
Possible job titles for the marketing specialisation include:
Student Outline
| Semester I | ||
| Timetable Name | Code | Competency |
| Induct | Induct Tourism | Induction to Course |
| Career Plan | Career Plan III | Career Planning |
| Tour Industry | SITTIND001A | Develop and update tourism industry knowledge |
| Cust Serv I | SITXCOM001A | Work with colleagues and customers |
| Diversity I | SITXCOM002A | Work in a socially diverse environment |
| WH&S I | SITXOHS001A | Follow health, safety and security procedures |
| Conflict | SITXCOM003A | Deal with conflict situations |
| Bus Tech | BSBCMN205A | Use business technology |
| Word Intro | BSBCMN213A | Produce simple word processed documents |
| Sales Skills | SITXCOM004A | Communicate on the telephone |
| SITTTSL005A | Sell tourism products and services | |
| Tour Off Ops | SITXADM001A | Perform office procedures |
| SITXFIN001A | Process financial transactions | |
| Aust Dest | SITTTSL004A | Source and provide Australian destination information and advice |
| SITXCCS001A | Provide visitor information | |
| Aust Travel Prod | SITTTSL002A | Access and interpret product information |
| SITTTSL006A | Prepare quotations | |
| SITTTSL007A | Receive and process reservations | |
| SITTTSL0A | Book and coordinate supplier services | |
| SITTTSL009A | Process travel-related documenta | |
| Aust F&T | SITTTSL012A | Construct domestic airfares |
| Semester II | ||
| Timetable Name | Code | Competency |
| Int dest | SITTTSL003A | Source and provide international destination information and advice |
| Int Tvl Prod | SITTTSL002A | Access and interpret product information |
| SITTTSL006A | Prepare quotations | |
| SITTTSL0A | Book and coordinate supplier services | |
| SITTTSL009A | Process travel-related documentation | |
| Galileo | SITTTSL010A | Control reservations or operations using a computerised system |
| BSP | SITTTSL016A | Administer billing and settlement plan |
| Std F&T | SITTTSL013A | Construct normal international airfares |
| Coaching | SITXHRM001A | Coach others in job skills |
| Prom Fares | SITTTSL014A | Construct promotional international airfares |
| Work Ops | SITXMGT001A | Monitor work operations |
| SITXADM003A | Write business documents | |
| WH&S II | SITXOHS004A | Implement and monitor workplace health, safety and security practices |
| Staff Mgmt | SITXHRM005A | Lead and manage people |
| Finance I | SITXFIN003A | Interpret financial information |
| Meetings | SITXADM004A | Plan and manage meetings |
| INT DEST –
Presentation |
BSBCMN306A | Produce business documents |
| Study skills | Study skills | Study skills |
| Tutorial | TUTORIAL | Tutorial Session DIP |
| VP Orient | VP Cert IV Orient | Vocational Placement Orientation |
| VP CertIV | VP Cert IV | Vocational Placement Cert IV |
| Tutorial | Tutorial Sessions | Directed study sessions |
Further information
Please note:
Sarina Russo Schools | Australia (SRSA) structures courses so that students have the opportunity to have better than expected job and study outcomes which are usually associated with the Training Package Qualification on SRSA’s Scope of Registration.
Sarina Russo Schools | Australia prepares students for life after Russo by enabling them to increase their knowledge and skills by adding extra electives to courses, as well as to ensure the student has all the necessary underpinning skills and knowledge necessary for entry to the qualification.. These electives have been chosen in consultation with Industry so that SRSA can ensure their graduates are job/career ready as well as having the ability where applicable to enter further education. These electives also enable students who do not have the required qualification pathway requirements to enter the course.
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