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Diploma of Tourism

Course Code: SIT50107
CRICOS Code: 069985F
Duration: 43 weeks
Intake: Feb, Jul, Oct

Descriptor

This qualification provides the skills and knowledge for an individual to be competent in a broad range of managerial skills in tourism operations, marketing and product development, underpinned by a range of operational competencies chosen as electives. The qualification allows for multi-skilling or for specialisation in a limited range of skills that specifically relate to operations management or marketing and product development.

Work would be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered or a combination of both. The field includes any destination, local or regional area, tourist precinct, site, attraction or onboard form of transportation.

The qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate the work of self or a team.

The qualification is not suitable for an Australian apprenticeship pathway.

Job Roles

Individuals with this qualification are able to work in any sector of the tourism industry as a senior departmental manager, manager or owner–operator of any style of small tourism business. Some managers at this level will specialise in certain fields; in the tourism industry personnel tend to specialise in operational functions or marketing and product development roles.

Possible job titles include:

• Visitor information centre manager
• Operations manager
• Manager – tour operations
• Manager – cultural tour operations
• Inbound groups manager
• Reservations manager or call centre manager
• Retail travel agency manager
• Visitor information centre manager
• Director (owner–operator small tourism business)
• Manager (owner–operator small tourism business)
• Sales manager
• Marketing manager
• Product manager
• Tourism manager
• Inbound sales manager.

Student Outline

Semester I
Customer Service Australian Destinations & Attractions Occupational Health & Safety Australian Airfares & Ticketing	Australian Travel Procedures Service & Sales Techniques Business Communication

Semester II
Coaching Internaltion Destinations & Attractions International Promotional Fares Operations Leadership Workplace Diversity	Ticket Accounting Procedures International fares & Ticketing - Standard Galileo Finance Meetings Vocational Placement (90 hours)

Semester III
Budgets Managing Concepts Marketing	Law Vocational Placement (30 hours)

Further Information

• About the qualification

Please Note:
Sarina Russo Schools | Australia (SRSA) structures courses so that students have the opportunity to have better than expected job and study outcomes which are usually associated with the Training Package Qualification on SRSA’s Scope of Registration.

Sarina Russo Schools | Australia prepares students for life after Russo by enabling them to increase their knowledge and skills by adding extra electives to courses, as well as to ensure the student has all the necessary underpinning skills and knowledge necessary for entry to the qualification.. These electives have been chosen in consultation with Industry so that SRSA can ensure their graduates are job/career ready as well as having the ability where applicable to enter further education. These electives also enable students who do not have the required qualification pathway requirements to enter the course.