| Core Units | ||
| SITXCCS002A | Provide quality customer service | |
| SITXCCS003A | Manage quality customer service | |
| SITXCOM001A | Work with colleagues and customers | |
| SITXCOM002A | Work in a socially diverse environment | |
| SITXCOM003A | Deal with conflict situations | |
| SITXFIN003A | Interpret financial information | |
| SITXFIN004A | Manage finances within a budget | |
| SITXFIN005A | Prepare and monitor budgets | |
| SITXFIN007A | Manage physical assets | |
| SITXFIN008A | Manage financial operations | |
| SITXGLC001A | Develop and update legal knowledge required for business compliance | |
| SITXHRM001A | Coach others in job skills | |
| SITXHRM002A | Recruit, select and induct staff | |
| SITXHRM003A | Roster staff | |
| SITXHRM005A | Lead and manage people | |
| SITXHRM006A | Monitor staff performance | |
| SITXHRM007A | Manage workplace diversity | |
| SITXINV001A | Receive and store stock | |
| SITXINV002A | Control and order stock | |
| SITXMGT001A | Monitor work operations | |
| SITXMGT002A | Develop and implement operational plans | |
| SITXMGT004A | Develop and implement a business plan | |
| SITXMGT006A | Establish and conduct business relationships | |
| SITXMPR005A | Develop and manage marketing strategies | |
| SITXOHS001A | Follow health, safety and security procedures | |
| SITXOHS002A | Follow workplace hygiene procedures | |
| SITXOHS004A | Implement and monitor workplace health, safety and security practices | |
| SITXOHS005A | Establish and maintain an OHS system | |
| SITHIND003A | Provide and coordinate hospitality service | |
| Elective Units | ||
| Food and Beverage | ||
| SITHFAB001A | Clean and tidy bar areas | |
| SITHFAB002A | Operate a bar | |
| SITHFAB003A | Serve food and beverage service to customers | |
| SITHFAB005A | Provide table service of alcoholic beverages | |
| SITHFAB008A | Provide room service | |
| SITHFAB009A | Provide responsible service of alcohol | |
| SITHFAB012A | Prepare and serve espresso coffee | |
| SITHFAB016A | Plan and monitor espresso coffee service | |
| SITHFAB015A | Prepare and serve cocktails | |
| SITHFAB016A | Plan and monitor espresso coffee service | |
| SITHFAB010A | Prepare and serve non-alcoholic beverages | |
| Management and Leadership | ||
| SITXMGT005A | Manage business risk | |
| Finance | ||
| SITXFIN001A | Process financial transactions | |
| SITXFIN002A | Maintain financial records | |
| Food Safety | ||
| SITXFSA002A | Develop and implement a food safety program | |
| Communication and Teamwork | ||
| SITHIND001A | Develop and update hospitality industry knowledge | |
| SITXCOM004A | Communicate on the telephone | |
| SITXCOM005A | Make presentations | |
| Occupational Health and Safety | ||
| HLTFA301B | Apply first aid | |
| SRSA Elective Units | |
| Accommodation Services | |
| SITHACS001A | Provide accommodation reception services |
| SITTTSL007A | Receive and process reservations |
| SITHACS002A | Conduct night audit |
| SITHACS004A | Provide housekeeping services to guests |
| SITHACS005A | Prepare rooms for guests |
| SITHACS006A | Clean premises and equipment |
| Computer Operations and ICT Management | |
| BSBCMN205A | Use business technology |
| BSBCMN213A | Produce simple word processed documents |
| BSBCMN214A | Create and use simple spreadsheets |
| Administration | |
| SITXADM004A | Plan and manage meetings |
| SITXADM001A | Perform office procedures |
| Commercial Cookery and Catering | |
| SITHCCC001A | Organise and prepare food |
| SITHCCC002A | Present food |
| SITHCCC003A | Receive and store kitchen supplies |
| SITHCCC004A | Clean and maintain kitchen premises |
| SITHCCC005A | Use basic methods of cookery |
| SITHCCC006A | Prepare appetisers and salads |
| SITHCCC008A | Prepare stocks, sauces and soups |
| SITHCCC009A | Prepare vegetables, fruit, eggs and farinaceous dishes |
| SITHCCC010A | Select, prepare and cook poultry |
| SITHCCC011A | Select, prepare and cook seafood |
| SITHCCC012A | Select, prepare and cook meat |
| SITHCCC013A | Prepare hot and cold desserts |
| SITHCCC014A | Prepare pastries, cakes and yeast goods |
| SITHCCC016A | Develop cost-effective menus |
| SITHCCC027A | Prepare, cook and serve food for food service |
| SITHCCC028A | Prepare, cook and serve food for menus |
| SITHCCC029A | Prepare foods according to dietary and cultural needs |
| SITXFSA001A | Implement food safety procedures |
| SITHCCC007A | Prepare sandwiches |
| SITHCCC015A | Plan and prepare food for buffets |
| Events | |
| SITXEVT005A | Organise in-house events or functions |
| SITTTSL010A | Control reservations or operations using a computerised system |
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